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As one
of the Outbound and Inbound Call Centre Services within
United Kingdom
fastest growing call centers, Elverson Group is committed to
delivering high-quality onshore outbound and inbound call
center services to small and medium businesses.
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Our
call Centre services includes from live order taking, message
transcription to help desk call center services, Elverson
Group offers its customers consistent service delivery and
unmatched customer service.
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Outbound Call Centre services
- Telemarketing
- Campaign Management
- Market Research / Telephone Surveys
- Customer Retention / Loyalty Programs
- Billing Reminder
- Up-Selling / Cross-Selling
- Lead Generation
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Inbound Call Centre Services
- Customer Services / Service
Fulfillment
- Inquiries/ Requests / Complaints
Handling
- Help desk / Technical Support
- Order Taking / Order Entry / Order
Processing
- Reservations / Booking /
Authorizations
- Call Overflow / After Office Hours
Support
- Dealer Locators
- Multilingual Support
- Inbound Surveys
- E-mail Response
- Web Chat
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